Audi New Orleans - Defective Audi Connect

Not resolved

I purchased a brand new 2016 Audi A4-Quratro. This car has an horrible MMI system in regards to it paying music from your phone thru the MMI system.

It is garbage. It has not worked properly since I purchased this vehicle. I brought it in a few months after purchase to get this problem looked at and nothing changed. I had an iphone 6 that stopped working completely in this system.

I was fed up. I went to dealer and was told it was nothing they could do. I wrote to CEO Mr. Keogh and explained the situation with this MMI and how dealer was not helpful at all.

I purchased a new iphone 8 plus and then they told me this is the reason it was not working properly. It wasn't working properly with my iphone 6. I brought my car back for them to do something else but it still does not work properly, I got the runaround from a Mr. Allen from CEO's office.This will be my last purchase of an Audi.

How do you not have the proper software to update the system?

I think it is defective as it takes a while to come up or does not come up at all. I'm stuck with it.

Product or Service Mentioned: 2016 Audi A4 Car.

Reason of review: Damaged or defective.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Dec 07, 2017.

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